We recognize that our customers and staff are our main priorities as a business.
BEYOND TANKS LTD operates as a professional water construction firm. Our approach is very proactive regarding service delivery and we promote partnership and a highly co-ordinated and integrated manner of project working. We are proud of our track record across the water sector.
Our Aim
To provide excellent solutions to clients’ space requirements in accordance with quality, agreed budget and timescale. We are fully committed to the important principles of Quality Customer Service and Business Excellence and will continuously review and effect improvements at every level of our service delivery.
Our Ethics
To be the best at what we do.
Customer Service Standards
- Everything we do is geared to provide the best possible service and ensure high standards of customer care.
- We provide our service ethically, with integrity and a high degree of professionalism.
- We work collaboratively because the views of our customers and partners are important and we will take full account of such views in our work.
- Our sites will be operated in a safe manner.
- Our customers’ needs drive our business and we will respond fully and speedily to such needs.
- We are an open business which responds quickly and efficiently to all communications.
- We behave at all times in a highly professional and honest manner.
- It is our policy to provide clear and relevant information, guidance and feedback and we seek this from all others in our projects.
- We recognize the mutual value of building long term loyalty and relationships.
- Our Marketing and Advertising are clear and truthful.
- We will continuously strive to improve our service to customers.
